Frequently Asked Questions - Services
There are no change machines in the Libraries. You may get change at the Express Document Center on the 1st Floor of the Main Library.
Private rooms are available in the Main and Science-Engineering Libraries for mothers and their babies.
These rooms are available for breastfeeding/nursing, using breast pumps and other infant/child-care activities. They have a comfortable chair, table and trash can.
For privacy and protections, we:
- do not advertise the location of these rooms
- keep them locked with a keypad
- have covered their windows
- call them 'family' rather than breastfeeding rooms
Please ask at the front Information Desk for access to the 'family' room.
Adjacent carrels and/or study spaces are in use; therefore, we ask that you please be courteous and maintain minimum noise levels.
Changing tables are located in the 2nd floor restrooms at both the Main & Science-Engineering Libraries.
- Food & Drink Policy
- We do allow some food and drink in the Libraries, but for details see our building use policy.
- Vending Machines
- Located in the ILC courtyard below the Main Library.
- For problems with the drink machines, including refunds, contact Coke: 1-800-647-2653. For all other vending machines call Tomdra's at (520) 887-0155
Contact the Library you were in to see if they have your lost items. Items not picked up after a few days are taken to the Main Library Express Document Center , (520) 621-4863. After a few days in Express Document Center, items are sent to the Student Union Information Desk , (520) 621-7755.
Off campus access to the UA Libraries' licensed online journals and databases is restricted to current UA Students, current or retired UA Faculty and Staff, current Adjunct Faculty and other approved Affiliated/Associated users with NetIDs, except as noted below. Off campus users must also comply with Conditions of Using Subscription Databases.
Access for new students will start 2 weeks prior to the start of the semester, or after their orientation is completed.
Ongoing access to library databases over the summer is based on the following:
- All current students (including graduate students) must either be enrolled for at least one unit in summer sessions or pre-enrolled for the fall semester in order to maintain summer library privileges. Pre-payment of tuition is not a requirement for access. (Graduate students should also be aware of university policies regarding minimum enrollment and continuous enrollment.)
- If a student is new to the University of Arizona, then it is required that orientation has been completed prior to access being granted.
Off campus users must either install and login to Virtual Private Networks (VPN) using their NetID, or login to WebAuth with their NetID when prompted to do so, prior to being allowed to enter a restricted library resource. Off campus users should access library databases through the library website. Otherwise, they may be denied access.
For more specific problems encountered when attempting to access our resources, see Connecting to Library Databases.
Friends of the University Libraries: login to their special database using their last name and special borrower's card number. [ Friends database login page ]
UA Alumni Association members: login to their special databases using their last name and Alumni Association ID number. [ Alumni databases login page ]
Main Library Pay Phones:
Outside: near walkway to Cherry Street Garage
Floor 1: hallway left of Express Document Center
Floors 3, 4, 5: elevator lobbies
Fine Arts Library Campus Phone:
Floor 1 of Music Building, near elevators
FAX Service - available at Main Library Express Document Center
The Libraries are not staffed to provide librarians to proctor exams. Please refer to:
UA Outreach College Correspondence Testing Center
University Services Building, Room 321
888 N Euclid Ave, (520) 626-4229
They have specific times they proctor exams each week. If space permits, they will try to accommodate non-UA-affiliated persons who need to have an exam proctored. Call them in advance to make arrangements and schedule a testing time. They charge $15 and will only proctor print exams.
Ask A Librarian for help with your research.
We do not offer tutoring. See the Think Tank for information about tutoring & writing help on campus.
Designated Quiet Study Areas:
Main Library - 4th & 5th Floors
Science-Engineering Library - 1st & 5th Floors
In these areas, you should:
- Limit conversation
- Speak quietly
- Turn mobile devices to silent
- Use cell phones only in elevator lobbies
If someone isn't following these rules you may point it out to them or let us know.
Library Tour Contact:
- Jeanne Pfander, Instructional Services Team (IST)
Tours for University of Arizona Groups
Tours for Groups Not Affiliated With the University of Arizona
- School Groups - The Instructional Services Team (IST) works with the University Office of Undergraduate Admissions to provide interactive tours for high school students as a part of the students' activities on campus coordinated through the Office of Admissions . We also provide training and/or information for high school teachers or librarians, so they can lead tours of the University Libraries for their students. If interested in learning more about this, please contact us.
- Other Non-UA affiliated tours requests - The libraries are public buildings, so groups may come in on self-guided tours.
- Campus tours for visitors and middle school groups are available through the UA Visitor Center.
Think Tank (tutoring)
The Think Tank is the home for all tutoring on campus and is free to all students enrolled at the UA.
See the calendar on their web site for available times.
No typewriters are available at the Libraries.
Last modified: February 7, 2014