& Format | Themes | Pre-Conferences
& Workshops | People | History
| Perspective Views of Living the Future 3
the Future 3: Telling Our Stories, Sharing Our Visions is devoted
to dialogue about our challenging journey to the future. Conference co-sponsors
are The University of Arizona Library, the Association of College and Research
Libraries, and the Association of Research Libraries Office of Leadership
and Management Services.
Living the Future 3 format is purposefully
designed to encourage meaningful conversations and collaborative learning.
It is an experiment in dialogue that recognizes that all participants can
contribute to the learning of the community. Featured theme speakers will
frame the challenges and issues we all face in the future. In structured,
well-facilitated dialogue sessions we will learn from each other, question
our assumptions, share our varied experiences, and develop new ideas. Previous
conference speakers and others will offer updates on organizational restructuring
through panel and poster sessions, including a session devoted to reporting
progress at The University of Arizona Library. Breaks are designed to provide
participants with additional opportunities to network with colleagues,
or simply to reflect.
dates are April 26-29, 2000, with Wednesday April 26 being reserved
for Pre-conferences & Workshops.
conference events will be at the Sheraton
Tucson Hotel and Suites in Tucson, Arizona.
the conference Schedule for a day-by-day
outline of pre-conference and conference activities and speakers.
Information: The online registration form is NOW
for Living the Future 3
and theme speakers, panel presentations and dialogue sessions will each
address the following themes:
Creative Transformation: Leadership Issues in the Chaotic
will be characterized by new and different roles in the future global environment.
What challenges do we face in diversifying our leadership groups? What
does leadership look like in less hierarchically-structured learning organizations?
How can we continue to transform creatively and with integrity?
Speaker: Eileen de los Reyes,
Harvard University Graduate School of Education
Creating Collaborative Relationships
together with colleagues, customers and vendors allows us to use our collective
wisdom to delight, educate, and engage our constituents. What challenges
and issues face us as we act in deep collaborations and formalized partnerships?
What can we learn from the Open Source community and other collaborative
Sally Jackson, The
University of Arizona; Barbara
O'Keefe, University of Michigan; Jeremy
Frumkin, The University of Arizona Library
Transference of Culture in the Electronic Environment
the Library's role in unveiling and protecting the products of human endeavor.
Bringing culture online necessitates the examination of the legal, ethical
and educational context surrounding access to information. Is intellectual
freedom at risk? What new roles must libraries adopt to protect our users'
freedom to inquire?
American Library Association
Personal & Culture Change in the World of Work:
Supporting the Human Spirit
world of work changes we must structure for high performance and learning.
What new human resource systems can we create to support radical and continuing
change? How can we develop commitment and passion for creating the future?
What can we do to help each other keep our work lives and personal lives
and workshops are held on Wednesday, April 26.
Each is a full day; register for only one:
a Culture of Assessment in Libraries: Challenges and
have to demonstrate accountability, efficiency and effectiveness, and a
meaningful response to growing demands for outcome and impact measures.
The objective of this session is to clarify the organizational changes
needed for libraries to respond to the assessment and measurement demands
they are facing. The session will enhance the goal of integrating assessment
work into the structure and into the everyday work processes and activities.
The goal is to bring about an attitudinal change to support a working environment
that will foster a client/user centered culture and the corresponding ongoing
delivery of quality library services through the building of an assessment
leaders: Amos Lakos,
University of Waterloo; and
E. Phipps, The University of Arizona
Your Customers Want: Service Improvement for Libraries
on process improvement for the people who make libraries work. Learn to
analyze workflow by gathering and analyzing critical data, assessing customers'
needs, and piloting new and creative solutions. Participants will
be provided with opportunities for hands-on practice with process improvement
tools such as process mapping, data analysis through the use of pareto
charts and control charts, and the use of focus groups and other means
of gathering customer input.
leader: Catherine A. Larson,
The University of Arizona
Path of Personal Mastery and Leadership
part of personal mastery is the quest to establish and understand one's
convictions through enhancing personal characteristics and drawing upon
proven leadership styles, models, traditions, and cultures. Self reflection
and deep learning are keys to synthesizing knowledge and creating strong
personal leadership concepts. This pre-conference session will introduce
various leadership paradigms and tools for creating your unique, and jargon-free,
leadership portfolio. You will leave this pre-conference with a strong
and renewed sense of what leadership means to you personally and how you
plan to practice and exemplify your model of leadership.
Kathryn Deiss, Association
of Research Libraries, Office of Leadership and Management Services
in this workshop will explore models for understanding and leading change
in today's organizations; learn more about resistance to change and how
to deal with it; consider organizational change from a systems thinking
perspective; identify ways to gain staff commitment and empower broad-based
action; and assess their own leadership effectiveness for guiding change
in their library. The concepts and practices for leading change will
be discussed in the context of the challenges and opportunities we face
in libraries today.
leader: Maureen Sullivan
de los Reyes, Assistant Professor of Education, received her
Ph.D. in political science. Her fields of concentration are Latin American
politics and international relations. She holds an M.S. from MIT in political
science and a B.A. from Wellesley College in political science and Spanish
(Latin American literature). Before joining the Harvard Graduate School
of Education, de los Reyes was a faculty member at Salem State College
where she directed a content-based ESL program for recent immigrants and
international students. She was also a member of the Women's Studies program.
De los Reyes worked in the Boston Public School System in the definition
and implementation of a peer-tutoring program for Latino students in middle
school and high school. Her current research focuses on the creation of
democratic classrooms where students are educated in the practice of social
and political change.
Deiss is the Program Manager for the Association of Research
Libraries Office of Leadership and Management Services. Kathryn leads the
office in the design and delivery of organizational and leadership development
services. Her broad perspective and expertise on issues facing libraries
and information professionals stem from her more than twenty-two years
of experience in public, special and academic libraries. Kathryn's commitment
to the development of strong organizations and individuals capable of innovation,
leadership and learning is the primary focus of her work. Kathryn received
her MLS from the University of Albany and her B.A. in Sociology from Trinity
University, San Antonio, Texas. She was born and raised in Mexico City,
Mexico, and is a sometime poet and sculptor.
Frumkin is currently the Meta-data Librarian for The University
of Arizona Library. Prior to his tenure in Arizona, Jeremy worked for the
Online Computer and Library Center (OCLC) where, as their Educational Technology
Specialist, he helped design and implement a meta-data creation and retrieval
system for the Institute's Meta-data Seminars. At Arizona,he is involved
in a number of digital library projects, including the implementation of
a database-driven, open-source electronic reserves system and the conversion
of the Arizona State Museum's Documentary Relations of the Southwest Indexes
into Sitesearch databases. As a strong advocate of open source software,
he is working on a grant proposal to convert the Tree of Life to an open
standards, open source, database-driven system to make the data and information
available through the tree reusable in different contexts and for different
uses. He has a B.A. in Art History and an M.L.S. from Florida State University.
Lakos is Coordinator of Management Information Services at the
University of Waterloo Library. He is responsible for developing and maintaining
a management information environment to enable better decision making in
the library. He coordinates internal and external reporting and performance
measurement activities. Amos worked on harmonizing the CARL and the ARL
yearly surveys. He is focusing on developing quality service initiatives,
library network services measures and developing ways to integrate assessment
into library work. During his former work as reference and collections
librarian for Political Science he published major bibliographies on Terrorism
and Negotiations between States. He has a B.A. in International Relations
from the Hebrew University in Jerusalem and an M.L.S. from the University
of British Columbia. Amos likes to travel and read. He was born in Transylvania
but does not suck blood anymore.
Larson is currently a member of the Social Sciences Team and
the Data Services Librarian for The University of Arizona Library, where
prior to that she served as the Team Leader for the Fine Arts/Humanities
Team. She has been involved in UA library projects and teams relating to
process improvement, data collection and management, and strategic long-range
planning. Prior to moving to Arizona, she was Media Bibliographer then
Head of the Preservation Department for the University of Iowa Libraries
in Iowa City. Catherine majored in Spanish and Anthropology at the University
of Illinois at Urbana-Champaign where she received a B.A. and later an
M.S. in Library and Information Science. The time spent in central Illinois
and Iowa led her to develop a great appreciation for wide open spaces,
country and western music, line-dancing, quilting, and the rural life.
Phipps is the Assistant Dean for Team and Organization Development
at The University of Arizona Library. Her position supports organizational
development, systems analysis, and team building. Her work in recent years
has been focused on process improvement, learning theory, and the development
of learning organizations. She has been an OLMS adjunct faculty member
since 1982 and has assisted the OLMS in redesigning the Library Management
Skills Institute II. She also consults with libraries undergoing restructuring.
Outside of the library, she is known for her competitive spirit in volleyball,
cards, and tennis. Shelley's undergraduate work in literature culminated
in a B.A. from Regis College, and began her life-long interest in language,
literature, and learning.
Russell is Copyright Specialist for the Office for Information
Technology Policy of the American Library Association. Carrie serves as
a liaison between the library community and ALA on intellectual property
issues. She also develops educational programs and publications to help
librarians understand how changes in copyright law affect libraries and
library users. Prior to her employment at ALA, Carrie held a variety of
positions at The University of Arizona Library including Copyright Librarian.
In that position she developed copyright and fair use awareness programs
for the academic community. Carrie's background also includes process improvement,
strategic planning, and performance measurement. Carrie is excited about
returning to Tucson to share ideas about information policy, copyright
and intellectual freedom.
Sullivan has served as a consultant and trainer whose practice
focuses on services to libraries and other information organizations. She
has worked with many organizations to help them plan and manage significant
change. This work includes strategic planning, work redesign, becoming
a learning organization, and organizational restructuring. She also has
designed and conducted many workshops on topics including: leadership;
job analysis and work redesign; leading organizational change; performance
planning and assessment; team building; creative problem solving; career
and personal planning. Before establishing her own consulting practice,
she served as the Human Resources Administrator for the libraries at the
University of Maryland and Yale University. Maureen has worked with the
Association of Research Libraries/Office of Leadership and Management Services
in a variety of capacities since 1980 and is the principal designer of
several ARL/OLMS Institutes. She is the immediate past president of the
Association of College and Research Libraries and is the 1999 recipient
of the Elizabeth M. Futas "Catalyst for Change" Award from the American
J. O'Keefe is currently Professor in the School of Information
and Director of the Media Union at the University of Michigan. The
Media Union is the center for learning and collaboration technology research
and development at UM. Beginning July 1, 2000, she will be
Professor in Communication Studies and Dean of the School of Speech at
Northwestern University. She was awarded her Ph.D. in Speech Communication
from the University of Illinois, Urbana-Champaign. Her research interests
include: analysis and assessment of communication competence; effects
of communication media on individual and organizational performance; design
of support for collaboration and team work; adoption and effects of new
technologies within groups and organizations; and design and evaluation
of computer-based support for learning, especially cooperative learning.
Examples of projects include development of a web-based curriculum to provide
training in team work and group communication skills, and the Electronic
Quad project, which is developing a technical and organizational infrastructure
to support distributed teaching and learning at six leading US universities.
Jackson Sally Jackson is Professor of
Communication and Faculty Associate for Distributed Learning at the University
of Arizona. She received her Ph.D. in Speech Communication from the
University of Illinois in 1980 and joined the University of Arizona
faculty in 1991. Working on instructional design issues connected
with General Education, she became broadly involved in instructional
technology and associated faculty development needs. This involvement resulted
in development of POLIS, a web instruction support tool designed to promote
more reflective teaching practice without requiring explicit training in
new learning theories. Since 1997 Sally Jackson has had oversight of the
Faculty Development Team, and since 1998 she has provided administrative
leadership for a variety of initiatives connected with learning technologies.
of Living the Future
The University of Arizona Library held a conference entitled Living
the Future: Process Improvement and Organizational Change at The University
of Arizona Library. The conference was an attempt to accommodate the
many inquiries The University of Arizona Library received after its initial
reorganization in 1992. We wanted to share with colleagues our own successes
and challenges as we transformed from an academic library of the 20th century
into one that is preparing for the next millennium.
the first conference, The University of Arizona Library was asked by colleagues
around the country to sponsor a continuation of Living the Future. Living
the Future 2: Organizational Changes for Success was held in April
1999. One of the significant changes between the Library's first and second
conference is the inclusion of speakers outside our institution.
Views of Living the Future 3 Conference
the Future Work, A Staff Perspective, by Liz
the Future 3: A Student Perspective, by Lisa
the Future 3 Home | Conference
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