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Text Message Alerts


 Sign Up      Renew Items      Stop Service      Terms and Conditions

 smart phone with text messages

Receive text alerts on your phone when you have books ready to pick up, overdue books or computers, and books that are nearly due.

Sign Up

It's free to sign up. Follow these simple steps:

  1. Go to My Account
  2. Click on Sign up for Text Alerts
  3. Enter your cell phone number (example: 520-555-5555)
  4. Review Terms and Conditions
  5. Check Opt In
  6. Click Submit
  7. Respond to the message sent to your phone to start getting text alerts

Standard texting charges apply

See below for terms and conditions

Renew Items

You can also renew checked out items with your mobile phone. See materials that cannot be renewed.

Follow these easy steps:

  1. Create new text message to 35143
  2. Type RENEW or RENEW ALL
  3. Send message

A new text message will be sent back with the status of the renewal.

Stop Service

To stop getting text message alerts:

  1. Create new text message to 35143
  2. Type STOP, STOP ALL, END, QUIT, CANCEL or UNSUBSCRIBE
  3. Send message

or

  1. Go to My Account
  2. Click on Sign up for Text Alerts
  3. Check Opt Out
  4. Click Submit
Terms and Conditions/Privacy Policy
Company Overview
SMS Alerts Service Description

The SMS Alerts service gives you the option to receive text messages on your mobile device. After you opt into SMS Alerts, the library will send you text messages to bring an event to your attention, such as an overdue item or a hold ready for pickup. Contact the library for specific information about when you'll receive alerts.

You can choose to opt out of the SMS Alerts service at any time.

Pricing: Standard message charges apply.
Short Code Information

All Alert services are originated from short codes 82453 or 35143. You will never receive any content from any other source.

Service/Help info

To get help with the SMS Alert text message service, contact us through our Ask Us service

You can also request our contact information from your mobile phone at any time by sending a text message with the word HELP to 82453 or 35143

Opt In/Opt-Out info

To opt out from the Alerts, send a text message with the word STOP, STOP ALL, END, QUIT, CANCEL or UNSUBSCRIBE to 82453 or 35143 from your mobile phone and we will unsubscribe you from our service. You will not receive any additional text messages via your mobile phone.

You may also opt out by logging into your patron record and updating your patron record.

Frequency of program service

Alert is a monthly subscription service. The library will send SMS alerts whenever you have new items that have become available for you to pick up. The number of messages received is based on account settings. Although the lilbrary does not charge for this service, standard message charges apply.

Carriers supported on the program
  • Sprint / Nextel
  • Verizon Wireless
  • Boost
  • Alltel
  • US Cellular
  • Cellular South
  • AT&T
  • Virgin
  • Cricket
  • Cellcom

 

Last modified: July 14, 2014