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University of Arizona Library Fines Appeal


Please note that the following are not reasons for appealing a fine, including but not limited to:
  • A lack of knowledge of our policies
  • Being out of town
  • Failure to receive library notices of any kind
  • Failure to notify the library of a lost Catcard/library card in a timely manner

To learn more about library policies please visit the following website:

http://www.library.arizona.edu/services/borrowing/fines/index.html.

Most fines appeals can be resolved by telephone.  For immediate assistance please contact the Fines Leads at (520) 626-4836.  A member of the fines staff is scheduled to answer the phone Monday – Friday, 10:00 am – 2:00 pm Mountain Time (excluding holidays). Other times you may call and leave a message. Someone will get back to you within 48 hours.

Please keep in mind:

  • All patrons receive a date due receipt at the time of check-out.  It is the patron’s responsibility to know when all items are to be returned.
  • You are responsible for any library materials checked out on your record, even if your card has been lost or stolen.
  • Failure to log out of an Express Check-Out Machine after its use may leave your record open for others to check-out items on your card, for which you are responsible.

Please select the reason for your appeal:

A fine on your record is incorrect.
For Incorrect Fines or Fines Disputes, it will take 48 hours for your appeal to be processed

An item is still on your record that you believe you have returned.
Disputing items that have been returned may take up to two (2) weeks to be processed, since a search will need to take place.

Other: Please fill in Comments box below.

Comments:

   

 

Required Information

Your First Name:
Your Last Name:
Street Address:
City/State/Zip Code:
Email Address:
CatCard or Library Card Number:

Appeal Amount

Fee amount you wish to appeal:


Information on the item/s you are disputing - NOTE: Please list Title & Call Number for each item disputed.


By clicking "submit", I hereby affirm that the statements made above are true and complete.