Recalls and Holds

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Recalls

Who may recall:

• This service is only available to UA faculty, staff and students who have a valid CatCard and a library account in good standing.

What can be recalled:

• Any book, DVD, or videotape can be recalled, but note that there are exceptions (such as bound journals, music CDs, etc.).

How to recall:

• If you cannot locate a circulating item in the stacks, please check our online catalog to see if the item is checked-out. If the item is checked-out, you may recall the item.
• If you find that an item is checked-out, from its online record simply click on the tab found at the bottom and top of the page.
• If you have recalled an item, an e-mail or letter will be sent notifying you when it is available.
• Recalled items will be held on the open hold shelves by call number:
  • Main Library: across from the main entrance (2nd floor) of the Main Library, Hours 
  • Science-Engineering Library: behind the Information Desk near the entrance to the Reference/Current Periodicals Room, Hours
  • Fine Arts Library:  across from the Information Desk.  (Note: This includes holds for CCP Library materials as well.) Hours

Policies:

• Library material may be recalled from any borrower at any time.
• If you have an item which has been recalled, you will receive an e-mail or letter indicating that the item has been recalled and needs to be returned.
• Recalled items are due within 10 days of the date the recall is placed.
• Materials requested to be placed on Course Reserves are subject to immediate recall.
• Items will be held for seven days after being returned. If an item has additional holds, it can only be checked-out for seven days.
• Failure to return recalled materials by the new due date indicated on the recall notice will result in a suspension of borrowing privileges and late fees.
• Since fees will accrue on recalled items even if you are out of town, it is strongly recommended that you return all library items before leaving.

Holds

Please see Express Retrieval for information on holding items listed as "in library."

Reporting an Item Missing

If the item is not on the shelf and the online catalog states that it should be "in library" go to the Information Desk (2nd Floor Main Library, 2nd Floor Science Library, Fine Arts Library) to get assistance from a staff person.  

We will: 

• Verify the catalog record (including the item status).
• Recheck the shelves for you
• If the item is not found we will,
  • Mark it missing so that it can go through our searches process.
  • Put a hold on the item for you.

    Or

  • Check other libraries in the area to see if they own the item.

    Or

  • Initiate an Interlibrary Loan.

 

Contact Us!