Services

Document Delivery Policies


Contact Document Delivery

By emailLBRY-askddt@email.arizona.edu

By phone:  520-621-6438

Office Hours :

  • Monday through Friday: 8am - 5pm
  • Saturdays: 9am - 5pm
  • Sundays: 11am - 5pm

What is Document Delivery?

A library service that provides delivery of our materials.

  • Articles, book chapters and books are delivered for all current UA-affiliated customers.
  • Articles and book chapters can be delivered to customers not affiliated with the University of Arizona.

Document Delivery Fees

Payment, or payment information, must be received prior to the delivery.

Current UA-affiliated customers:

  • Articles and book chapters delivered via desktop delivery (to your computer): free of charge .
  • Articles and book chapters delivered by mail: postage fees only .
  • On-campus delivery of books: $6.00 for the first book, $2.00 for each additional book .
  • Off-campus delivery of books: $6.00 for the first book, $2.00 for each additional book, plus shipping and handling.

Note for UA South: Currently, the fee for delivery of books to UA South faculty, students and staff is covered by the UA South Campus.

Non-UA-affiliated customers :

  • Articles and book chapters delivered electronically: $3.00 setup fee and $0.25 per page (per document)
  • Articles and book chapters delivered by mail: $3.00 setup fee and $0.25 per page, plus postage (per document)

Book delivery is not available for customers not affiliated with the University of Arizona.

Items available for request

  • Books (current UA-affiliated customers only)
  • Articles
  • Theses and Dissertations (current UA-affiliated customers only)
  • Microforms (case by case basis). Please contact us for more information. (distance users only)
  • Book Chapters
  • Reports
  • Maps (copies only)
  • Reference material (copies only)

We cannot provide the following types of material:

  • Special Collections items (photocopies of select material MAY be possible)
  • Media (Videos, DVD, Laserdiscs, etc.) Note: If you are a faculty member and need a media item for instructional use, please contact us.
  • CCP Rare Books
  • Music Closed Stacks

Eligible Customers

All University of Arizona faculty, staff, graduate students, undergraduate students and visiting scholars with a valid NetID can request material through Document Delivery.

Those not affiliated with the University of Arizona are currently only eligible for the Document Delivery article service.

Average time to fill a request

Articles will be delivered electronically within 48 hours of the initial request.

Books will be shipped to the patron's address via Federal Express and should arrive within 3 to 4 days.

How long can items be used?

Initial lending periods for books are the same as books checked out in person at the UA Library. View borrowing privileges.

Articles remain available for 3 weeks through your account. 

Last modified: April 7, 2014