Interlibrary Loan Policies

Contact Interlibrary Loan

  • Contact us by email
  • By phone: 520-621-6438
  • Office Hours:
    Monday through Friday: 8am - 5pm
    Saturdays: 9am - 5pm
    Sundays: 11am - 5pm 

What is Interlibrary Loan?

A service that provides access to materials not owned by the UA Libraries. Through cooperative agreements, participating libraries share their collections with students and faculty from other institutions.

What can I request?

Interlibrary Loan services are available to current UA students, faculty and staff in support of UA academic, curricular or research needs only.

Items for non-university needs may be obtained from the Pima County Public Library. This includes resources such as popular fiction, class textbooks, language software, how-to books, exam preparation guides, audio books, as well as music CDs, videos and DVDs that are not in support of UA academic needs.

Is there a fee?

Currently, costs for Interlibrary Loan are covered by the Libraries.

Items Available for Request

Possible requests include, but are not limited to, temporary loans of books, dissertations, newspapers on microfilm, media items, and some technical reports.

Requests can also include copies of journal articles, book chapters (not to exceed 10% of the total pages of the book), patents and standards.

Media items, including films, music and audio recordings, are extremely difficult to attain. Many libraries do not circulate media items through interlibrary loan. Therefore, attempts to borrow such items can prove to be very time consuming and are often unsuccessful.

Please note: Class textbooks cannot be ordered through Interlibrary Loan. They are very difficult to obtain and cannot be kept for the entire semester. If the bookstore does not have the textbook in stock, please notify the bookstore or your instructor. Requests for textbooks will be cancelled.

Am I eligible?

Most University of Arizona faculty, staff, graduate students, undergraduate students and visiting scholars with a valid NetID are eligible to request material through Interlibrary Loan.

Unfortunately, library customers not affiliated with the University cannot use Interlibrary Loan. We suggest contacting the Pima County Public Library to use interlibrary loan services.

How long will it take?

The average delivery time for a loan request (e.g. books, media, microforms, etc.) to be filled is 7-10 days. The average time for a document request (eg. journal article, book chapter, conference paper, etc.) to be filled is 3 days. Delivery time is dependent on the library sending the material and the availability of the requested material.

How long can items be used?

For books and other loaned items, the due date is always set by the lending library. The due date will be listed on the cover sheet of an ILL request. Renewals may be possible and can only be given by the lending library. Please remember to submit a renewal request at least three days prior to the due date.

Articles and other photocopy requests will remain accessible for 3 weeks through your ILL request page.

Overdue/Replacement ILL Notifications and Fines

You are responsible for returning your ILL item on or before the due date indicated on the cover strap. The Library may send you courtesy notices to remind you of an impending due date, or that a due date has passed. Failure to receive these courtesy notices does not excuse you from returning the item by the due date.

For any item still overdue after 10 days, a final notice will be sent to inform you that both your UA Library and ILL accounts have been blocked due to overdue fines, and a $165.00 replacement fee will be assessed to your library account. Once the overdue item is returned to the Express Document Center, the replacement fee will be reduced to a $40.00 overdue fee and your Library privileges will be restored once the fees on your account total less than $5.00 .

The $40.00 overdue fee will not be waived.

Failure to return material by the due date may negatively affect our ability to borrow from the library that owns the title.  This impacts both your future research and that of other University of Arizona researchers.

For more information about overdue materials, please see the Library page on Lost, Damaged, and Late Library Materials.


Last modified: April 7, 2014